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Bite Squad

Ya'll. I can't even deal. Last night, my mother-in-law and her fiance came over. He purchased us dinner for Mother's Day and had Bite Squad deliver it. We placed the order at 6:30. It said it would arrive by 7:59. No big deal. It's a holiday. Well, 8:00 rolls around and it hasn't been picked up by a driver, and it sure hasn't shown up at our house. I get on the live chat for Bite Squad, and they inform me that the restaurant was closed. No one informed us that it was closed. It shouldn't have let us place an order if it was closed. Our neighbor informed us that they did the same thing to them last week. Bite Squad said they would refund the card. I told them they owed me a meal, since everything now was closed. They said they would give us a $5 credit to our account. I said, "That's it? You ruined my Mother's Day." We will never order from them again. They didn't even have the decency to contact us to let us know. They kept us waiting, and we would still have waited. 

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