1. It is not a SIMS card. It is a SIM card. 2. The SIM card does not hold any type of information. 3. Oh, your screen doesn't turn on? No. You really can't get your information. 4. Going to your carrier store will not get you a different answer than what I gave you. 5. It's called skylights. We did not dim the lights. 6. Those are not birds. They are alarms. 7. Oh. You're upset with our credit card company. Let me give you a number to call. 8. No. You can't get a product at the same price it was 3 weeks ago. 9. No. We don't know your wifi password at your house. 10. WE DO NOT KNOW EVERYTHING